Spell Solutions LLC ("Spell Solutions", "we", "us") operates Spell Ledger Pro (the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding it.
1. Information we collect
- Account information: name, email address, company name, phone number, and password.
- Customer data: accounting records, invoices, transactions, contacts, inventory, and other business data you upload to the Service.
- Billing information: handled by our payment processor; we do not store full card numbers.
- Usage and device data: log data, IP address, browser type, pages viewed, and timestamps.
- Cookies: session cookies for authentication and preference cookies for locale and UI settings.
2. How we use information
- To provide, operate, and maintain the Service.
- To authenticate accounts and prevent fraud or abuse.
- To process billing and send transactional emails about your account.
- To improve the Service through aggregated, de-identified analytics.
- To respond to support requests and legal obligations.
3. How we share information
We do not sell your personal information. We share data only with:
- Service providers (cloud hosting, email delivery, payment processing, analytics) bound by contractual confidentiality and data-processing terms.
- Legal authorities where required by law, court order, or to protect rights and safety.
- Business transfers in the event of a merger, acquisition, or asset sale, with notice to you.
4. Data retention
We retain your data for as long as your account is active. After cancellation, we retain backups for a limited period (typically up to 90 days) and then delete or anonymize the data, unless a longer period is required by law.
5. Security
We use industry-standard safeguards including encryption in transit (TLS), encryption at rest for sensitive fields, role-based access controls, and regular security reviews. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. International transfers
Spell Ledger Pro is hosted in the United States. If you access the Service from outside the US, your data will be transferred to and processed in the US under appropriate safeguards.
7. Your rights
Depending on your jurisdiction (including the EU/UK under GDPR and California under CCPA), you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, email us at privacy@spell.solutions. We will respond within the time required by applicable law.
8. Children
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice. The "Last updated" date at the top reflects the most recent revision.
10. Contact
Questions, requests, or complaints? Email privacy@spell.solutions or write to Spell Solutions LLC, 1000 Main Street, Suite 2300, Houston, TX 77002, USA.